Payment & Delivery
You can buy your Paint by Numbers Kits using a Paypal account.
PayPal allows you to make payments using a variety of methods including: PayPal balance, bank account, PayPal branded debit and credit cards, PayPal Credit, debit card, and credit card. If you still don’t have a Paypal account, just click here and sign it up for free.
Paying with credit card is easy and secure via Paypal. Once you are at the checkout page, proceed with Paypal and you will see a pop up window. You can then choose the 'pay with credit card' option, as you can see below:
- 7-20 days to arrive in USA and Netherlands;
- 10-42 days to arrive in other countries.
How much is shipping?
Enjoy April Free Shipping on Paint By Numbers :)
- The exceptions are:
- *Croatia, Gibraltar, Isle of Man, South Africa, Taiwan, United Arab Emirates: $19,49
How will I receive my order confirmation details?
Throughout the process, we will send out multiple emails, including an order confirmation and a shipping notice.
Most of the time the emails goes into your Junk folder, so please have a look in your junk folder. It have may happened to you =/
Sometimes, customer entered their email wrongly. If you believe you may have entered your email wrongly, please contact us and we will fix it for you.
Do I need to pay import Tax?
No. We totally understand that you do not want to pay extra custom taxes for your online purchase, so we do our best by selecting the best shipping method, as well as lower item value so that you will not pay extra for your paint by numbers orders.
How do I know the shipment status of my order?
You can check your order status clicking here, by simply inputting into the box:
- your Order ID (it starts with PBN…and then 4 numbers);
- the e-mail address you used to place your order.
Orders with multiple items:
We ship our items from multiple locations overseas, so orders with multiple items may arrive separately and at slightly different times.
For orders with multiple items, each package is assigned a different tracking ID.
Which shipping provider do you use?
You can expect to receive your package(s) through your local carrier (USPS if you are located in the US) once it passes through customs. Times will vary depending on multiple factors, including seasonality, backlog, and the speed of your local carrier.
3 Great reasons to buy from us:
We stand by our high-quality product and ensure your satisfaction is 100% guaranteed